If you would like to move your 2FA to a different device or have lost a device that your Authenticator was initially bound to, follow the guide below so you can reset your 2FA or regain access to your account.
Disable 2FA
If you wish to disable 2FA on your account, go to “Security” Settings and input the 2FA code from your authenticator app, then select "Disable 2FA".
Lost 2FA
If you have lost access to your 2FA, please contact our support email at [email protected]. After correctly answering a few security questions, 2FA on your account will be manually disabled.