What is Self-Exclusion?
Self-exclusion is an option for players who want to take a break from gambling. It lets them temporarily or permanently disable their accounts. This is especially helpful for individuals who feel they're struggling to manage their betting behaviour.
How to Activate Self-Exclusion?
To activate self-exclusion, you need to choose a duration from the options Housebets provides. These periods are fixed once selected. Click here to redirect to the Self-Exclusion page.
Once you confirm your self-exclusion, the following terms apply:
- All funds remaining in the account after a self-exclusion request will be returned to the client unless stated otherwise.
- You can't use your account or withdraw money while you're self-excluded.
- If you have active bets, you should cash them out.
- The self-exclusion time you pick can't be changed or cancelled.
- You'll lose any rewards or promotions during self-exclusion.
- Any active bets will be settled based on the final results.
- Permanent self-exclusion stays in place forever.
- Housebets may sometimes choose to self-exclude an account if it's needed for the customer's safety.
Responsibilities and Liabilities
Housebets tries to stick to the self-exclusion policy, but customers also have a responsibility. Keep in mind:
- Don't try to deposit, bet, or open new accounts while you're self-excluded.
- If you open a new account during self-exclusion, Housebets will shut it down when found.
- Housebets isn't responsible for any losses incurred if you break the self-exclusion rules.
After Self-Exclusion
When your self-exclusion period ends, your account will reopen automatically. But if you choose permanent self-exclusion, your account stays closed for good.