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Self-Exclusion

Learn how to take a break from gambling

Housebets is committed to providing you with a safe, enjoyable, and responsible gaming environment.

To enhance your gaming experience you can choose to take a break or give yourself some time away from gambling. Your break will start immediately once confirmed and it is non-reversible.

How to Activate

  1. Go to the Self-Exclusion page in your account settings

2. Proceed with Cooling off

3. Select what would you like to be paused on your account

4. Enter a current password from your account and hit on Confirm 24-hour cooling off button

5. After that you'll see that cooling-off timer has started

The period you choose cannot be changed or cancelled once activated.

What Happens During Self-Exclusion

  • Your account is blocked from all gambling and betting activities

  • You cannot deposit, wager, or access games

  • Any remaining funds will be returned to you

  • Active bets will be settled based on final results

  • You will lose any rewards or promotions during the exclusion period

Circumvention Policy

If you self-exclude, you self-exclude. We take this seriously.

If you attempt to circumvent your self-exclusion by:

  • Opening a new account

  • Using someone else's account

  • Any other method to bypass the restriction

And we have evidence of this:

  • Your account will be permanently closed

  • Any winnings will be forfeited

  • Forfeited funds will be donated to a responsible gambling charity

This policy exists to protect you. Self-exclusion is a commitment to yourself, and we enforce it strictly.

After Self-Exclusion

Type

What happens

Temporary

Account reopens automatically when the period ends

Permanent

Account stays closed forever

Our Responsibility

Housebets may also choose to self-exclude an account if we believe it's necessary for the customer's safety. We actively monitor for signs of problem gambling and may intervene when needed.

Need Help?

If you're struggling with gambling, please reach out:

Contact our support team via chat or email us at [email protected]

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