An active promotional bonus may have its own conditions. Check the terms of the exact offer before playing or requesting a withdrawal. Promotional wagering is separate from deposit turnover and from regular rewards.
Which balance is used first?
Housebets’ general bonus policy says cash is used before bonus funds. Check the specific offer terms and your available balances; a bonus shown on your account does not mean every balance is withdrawable.
Which games count?
Check eligible games, wagering contribution, maximum bet, deadline and withdrawal restrictions in the offer terms. Do not assume every game or every wager contributes equally. If the progress looks wrong, keep the offer name and relevant bet reference for support.
Can I cancel or forfeit a bonus?
Before agreeing to cancellation, ask support to confirm whether it is available for that bonus and which funds or winnings would be affected. Do not assume cancellation refunds wagers or unlocks the whole balance.
If terms are missing or unclear, contact support before using the bonus. If you want to stop gambling or self-exclude, ask for protection immediately and have support review the remaining balance; you do not need to keep playing to ask for help.