Housebets’ general bonus policy says cash is used before bonus funds. Check the specific offer terms and your available balances; a bonus shown on your account does not mean every balance is withdrawable.

Check eligible games, wagering contribution, maximum bet, deadline and withdrawal restrictions in the offer terms. Do not assume every game or every wager contributes equally. If the progress looks wrong, keep the offer name and relevant bet reference for support.

When a promotional bonus carries a turnover (wagering) requirement, both the deposit and the bonus amount are locked while the bonus is active, until the requirement is completed. The bonus cannot be forfeited or cancelled midway, and cancelling does not refund wagers or unlock the balance early. The funds unlock once the turnover is met. Your wallet shows the requirement, your progress and the remaining amount; if the figures look wrong, ask support in chat with the offer name.

If the terms are unclear, ask us in the chat before using the bonus. If you'd rather stop or take a break, the tools are in Profile → Settings → Responsible Gaming — a 24-hour cooling-off or self-exclusion (permanent); withdraw your remaining balance first, and you don't need to keep playing to ask for help.