Open Rewards to see your VIP progress and the reward amounts available to your account. Regular rewards and promotional offers have different conditions.
When each reward becomes available
Reward | When to check Rewards | Guide |
Instant rakeback | When eligible play (casino or sports) has produced an amount available to claim | |
Weekly Bonus | Generated every Thursday at 15:00 UTC; available at every level | |
Monthly bonus | Generated at 00:00 UTC on the 1st of the month for the previous calendar month; available at every level | |
Level-up reward | When you reach a new qualifying VIP level | |
VIP reload | An individual offer from the VIP team — its own message says when and how to claim |
A period ending is the calculation boundary, not a promise of an immediate payment. Open the relevant reward to see your eligibility, amount and claim window, then claim when available. Weekly and monthly leaderboard prizes are separate competitions: see leaderboards.
Sports bets earn rakeback, the Weekly Bonus and the Monthly Bonus (since 2 October 2026), as well as XP towards level-up rewards and a place on the weekly and monthly leaderboards. A deposit by itself earns nothing — play does.
Earning is different from claiming
A program appearing on the page does not mean every account qualifies for it. Read any unlock message and the reward's actual status. Accruing, claimable and claimed are different stages; use the claim confirmation to check whether money was paid.
Check each reward’s own wagering terms before claiming. That does not remove a separate deposit-turnover requirement or the conditions of another bonus. The amount available to withdraw remains the amount shown by your wallet after applicable checks.
Your Rewards Sliders let you choose the balance between rakeback, linked to eligible play, and lossback, linked to the applicable net-loss calculation.
Weekly and Monthly are separate settings. Select the period, adjust its slider and press Save. Repeat for the other period if you want to change it too. Saved changes apply from the next corresponding cycle; the current cycle can already have a locked setting. The displayed split is an allocation between components, not a promised payout percentage.
Is there a fixed reward percentage?
There is no single fixed percentage for every reward. Check the rates and terms shown for your account. Higher VIP tiers can unlock new or increased benefits; check the tier benefits on Rewards and your actual claimable amount. A higher level does not guarantee that every individual reward will be larger.
Need help with a particular reward?
See how to check a missing or processing reward. You can ask support to check the reward type, period and claim status without making a further deposit or wager.
Cashback and reward modes
Cashback is separate from the Weekly and Monthly Bonuses and uses its own qualifying-loss calculation and rolling claim cooldown. How Duel Mode Works explains which new rewards pause while Duel Mode is active and what happens to previously earned rewards.