Betting statistics describe play over a stated period. Deposits and withdrawals describe money moving into and out of the account; their difference is not automatically your gambling profit or loss.
Check the labels first
Wagered: the stake included in the stated report, not a deposit total.
Bonus: the qualifying reward or bonus credits included by that report.
Profit/loss: the player's result under the report's stated calculation. A positive player profit is different from a positive house revenue figure.
Read the dates, timezone, currency and treatment of pending bets or refunds before comparing reports. A Today view and a last-seven-days view can overlap; do not add overlapping periods together.
For a simple completed cash bet, 15 units returned from a 10-unit stake is 5 units of betting profit. That example does not decide how a broader report includes bonuses, open sports tickets or adjustments.
Ask for a clear report
Tell support which period you need—for example Today, last 7 days, last 14 days or last 30 days—and ask for the dates and currency to be shown. If a number looks wrong, provide the report and the transaction or bet you believe is missing.
A short recent-bet list is not necessarily the complete history for a period. Use a complete report rather than adding a few visible rows.