Accepted ID documents (choose one)
Passport — must show full name, date of birth, nationality, and photo
National identity card — front and back required
Driver's licence — front and back required
Requirements for all ID documents
Must be a valid, government-issued original document — no photocopies or images of copies
Must clearly show your full name, photo, and ID number
Must not be expired
The name on the ID must exactly match the name on your Housebets account
Accepted proof of address documents (choose one)
Utility bill (electricity, gas, water, internet)
Bank or credit card statement
Official government letter
Rental or mortgage agreement
Requirements for proof of address
Must show your full name and current residential address
Must be dated within the last 3 months
Must be in photo or PDF format
The name must match your ID document exactly
Proof of address in a family member's name is not accepted
Tip: If you're unsure whether your document qualifies, contact our support team before submitting — it's faster than resubmitting after a rejection.