Most account details and preferences live in Profile → Settings. Here is what you can change yourself and what the team changes for you.
Can I change my sign-in email or registration method?
The primary registration method — the e-mail, Telegram, X or wallet your account was created with — cannot be changed or removed, either in Settings or by support. Other sign-in methods can be added and removed under Settings → Connections at any time.
If the registered address is incorrect or you have lost access to it, write to us in chat from your account (or e-mail [email protected] from the registered address if you can't sign in) so the team can check the recovery options available for your existing account. Do not create a second account to work around the problem, and never send your password or a verification code in chat.
Profile and identity details
You can edit your username in the profile settings and follow the form's validation. For an incorrect legal name, birth date, address or other identity detail that you cannot edit, ask support about correction on your existing account. Do not alter a document image to make it match an incorrect entry.
Preferences
In Settings you can switch your balance display between crypto and a fiat equivalent, and link Telegram under Settings → Connections. To stop promotional e-mails, ask us in chat — the team switches them off for you.
The fiat display is only a display — your balances stay in crypto and nothing is converted.
If a setting won't save, tell us in chat which setting and the exact message. For access to, correction or deletion of your personal data, see the Privacy Policy.
