Withdrawals are instant: they are paid out automatically as soon as you submit the request. Once the transfer is sent, your receiving wallet or exchange may still need its own network confirmations before it shows the funds.
Check the status
Open Wallet → History and select the withdrawal.
Read its status:
Pending — the request is in the payout queue.
Completed — the transfer has been sent. The blockchain transaction hash (TXID) appears once it is broadcast; use it to follow the transfer on a block explorer.
Rejected, failed or cancelled — the amount is back on your balance. Check the balance for that coin and submit the request again.
The ID shown in History is Housebets' internal reference, not the blockchain hash. See how to find a TXID.
Why a withdrawal can wait
The payout wallet for that network is being topped up. You can ask support in chat to cancel the request so the amount returns to your balance, then send it on another network.
The request needs a manual approval by the team. Support can confirm this is the case and what happens next.
Your receiving exchange needs more confirmations. If the transfer is completed on-chain but not credited by your exchange, give them the TXID — they can locate it.
Can I cancel a withdrawal?
Ask support in chat. A withdrawal can be cancelled only while it is still queued or on hold. Once it has been sent to the blockchain it cannot be stopped. When a cancellation goes through, the amount returns to your balance and you can withdraw again.
If it has not arrived
Write to support in chat with the coin, network, amount and the time you submitted the request. We can see the exact status of your withdrawal and will tell you what is happening. Never share your password, wallet recovery phrase or authentication codes — nobody at Housebets will ask for them.
Before your next withdrawal, see how to withdraw crypto and why part of a balance can be unavailable.