Open Settings → Responsible Gaming to choose the break or self-exclusion option available to your account. If you cannot sign in, email [email protected] and clearly say you need self-exclusion assistance.
Choose and confirm the restriction
Read the duration and whether it covers casino, sports or both before activating it. Use the confirmation shown by the account flow; a request in chat is not proof that the restriction has already been applied.
The Self-Exclusion policy lists periods including 24 hours, one week, one month, six months and permanent exclusion. The available account options and their confirmation explain the specific action you are taking. An active exclusion cannot be shortened or reversed during its selected period.
You do not need to withdraw first
Ask for the restriction now and discuss a remaining balance with support separately. You do not need to finish a bonus, make a deposit or place another bet before getting help to stop gambling.
Do not create another account, use someone else's account or bypass the restriction. A fixed period ending does not automatically reopen the account; reactivation follows the policy's review process.
For independent support and blocking tools, see the Responsible Gambling policy. You can use those resources alongside your Housebets restriction.
