There are two kinds of controls. Take a Break and self-exclusion are in your account under Profile → Settings → Responsible Gaming. Deposit, loss and wager limits are not self-service at the moment — support sets them for you on request.

The Responsible Gambling policy provides for deposit limits, loss limits and wager limits, each daily, weekly or monthly. Each one measures something different — a deposit limit does not cap your wagers — and setting one does not set the others or apply to other gambling sites you use.

You cannot switch these limits on yourself in Settings at the moment. To set one, e-mail [email protected] from your registered address or ask us in support chat with the type of limit (deposit, loss or wager), the amount and the period. The team applies it in the back office and confirms to you.

The policy states that reductions take effect immediately and increases are subject to a cooling period. Use the actual confirmation for the limit and effective time; do not assume a pending increase is already available.

These controls are in Profile → Settings → Responsible Gaming. Take a Break applies a 24-hour cooling-off period; once it expires, the same screen offers self-exclusion for 1 week, 1 month, 6 months or permanently — see How to take a break or self-exclude. If you need to stop now, use this route instead of waiting for a limit request to be processed. Ask support for exclusion assistance if you cannot access the controls.

You can also use the independent blocking tools and support organisations listed in the policy — see Where can I find independent gambling support and blocking tools?.