Your Housebets notifications, promotional emails and account security messages serve different purposes. Changing one preference does not necessarily change the others.

While signed in, open the site's notification centre where available. Read the full message and use the relevant account page to check the current status. A notification about a reward or payment is not a substitute for its latest recorded claim or transaction result.

If a message is old, check the date and any linked offer terms before acting. A promotion can end while its earlier notification remains in your history.

Look for the marketing-email preference in your account settings and check that any change saves successfully. Promotional preferences are separate from security, verification and transaction communications. If an email has not arrived, check the address recorded on your account and your spam folder without repeatedly requesting new codes.

Open Housebets directly if you are unsure whether a message is genuine. Do not reply with passwords or authentication codes. For an unclear notification, send support its date and wording with unrelated personal information hidden.