Housebets is not currently matching VIP levels from other casinos. If status matching becomes available, it will be announced through Housebets' official channels.
Your existing Housebets progress
Open your Rewards page to see your Housebets VIP level, XP and available rewards. Your progress here is based on Housebets play; a level or statement from another casino does not currently transfer into a matched Housebets level.
You can check level-up rewards on the same page. Monthly bonuses have their own eligibility rule, starting from Gold 1 for the August 2026 play period onward. Other rewards also have their own conditions; sportsbook bets do not earn rakeback or lossback.
Can support arrange an exception?
The current published policy does not offer a status-match application or a promised manual upgrade. Support can explain the programme and help with your existing Housebets account, but do not assume an exception has been approved from a general chat reply.
There is no need to send another casino's account credentials, sensitive account documents or payment to someone who claims they can secure a match. Check any claimed offer through Housebets itself.
If you saw a status-match offer
Send support the exact post, email or link so the team can verify it. Include when and where you saw it. An unofficial message or another player's past experience does not establish a current offer for your account.
You can use Housebets without pursuing a particular VIP level. A potential future promotion is not a reason to increase your deposits or wagers.
