Progress first, cash at the milestone
A Level-up Reward is a cash award at a qualifying VIP milestone. Your account shows your earned level, progress and the confirmed reward.
The progress display tells you how far you have moved towards a milestone. It does not mean the next reward has already been earned or is ready to claim.
From progress to a confirmed award
Step | What happens | What to look for |
Earn eligible XP | Qualifying play contributes to progression | Your current XP and selected reward mode |
Reach a qualifying milestone | The required level is reached | The milestone recorded in your account |
Check the cash reward | The applicable award and status are shown | Its confirmed amount and claim status |
Not every number on a progress display is a cash amount. Keep XP, the level requirement and the milestone reward separate when checking what you have earned.
How your reward mode affects progression
50% Rakeback Mode halves level-up progression speed. Eligible play earns half the normal XP. The cash award at the qualifying milestone stays the same.
In Hubie Rewards, normal applicable XP progression applies. There is no reserved Level-up slice inside the 50% Rakeback figure.
When a milestone looks wrong
What you see | What to check |
Progress is slower than expected | Whether the relevant play used 50% Rakeback Mode |
The next reward appears in advance | Whether it is an upcoming milestone or a confirmed award |
A milestone seems reached, but the claim is unclear | The recorded level, award amount and claim status |
You recently switched modes | The mode recorded for the relevant play, not just the current switch position |
Previously earned XP remains when you switch modes. Accepted rewards keep their terms.
Common questions
Does slower progression mean half the cash reward?
No. Progression is slower; the milestone cash award is unchanged.
Does an on-chain qualification level replace my VIP level?
No. On-chain qualification and earned Housebets VIP progression are separate.
What should I send if I need a review?
The level or milestone, displayed progress, reward amount and relevant time are useful. You do not need to make another bet to ask for the record to be checked.
Instant Rakeback and Level-up Rewards in 50% mode
You continue to earn Instant Rakeback and Level-up Rewards in 50% Rakeback Mode. Level-up progression runs at half the normal speed (½×): the same eligible play earns half the XP it would in normal Hubie Rewards mode. That means twice as much equivalent eligible play to make the same level-up progress. The cash award at a qualifying milestone stays unchanged.
Does 50% Rakeback Mode freeze pending rewards?
Switching to 50% Rakeback Mode does not freeze or cancel rewards you have already earned. Anything already available remains claimable. Pending rewards and accepted reload payments continue to become claimable on their existing schedules, under their original terms and claim windows. You do not need to switch back to claim them. New play in this mode simply does not add to those other rewards.