Verification is not a standard step at Housebets — most players are never asked for documents. If the team needs you to verify, you get an e-mail from Housebets with a link, and the same check is available inside your account.
Where to look
Sign in and open your profile.
Go to Settings → Account verification.
The page shows whether a check has been started, is under review or is approved, and which step (document, address or camera) is still open.
What the status means
Started — a step is still waiting for you. Complete it in the secure flow.
Under review — your documents are in. The team reviews them and e-mails you the result to your registered address; resubmitting does not speed it up.
Approved — the check is complete.
Good to know
Documents sent in chat or by e-mail are not processed — only the verification flow counts.
The result always comes by e-mail.
If a step won't load or a request is unclear, tell us in chat which step and the exact error text — without attaching your documents.