Open verification in your Housebets account settings to see whether a check needs to be started, continued or completed. Some checks happen in the background; a document request is specific to your account.
Understand the stage
Started: verification has begun. This does not by itself mean documents have been submitted or are being reviewed.
Action requested: complete the document, address or camera step shown in the secure flow.
Submitted or under review: follow the recorded status and any further request. An upload confirmation is not final approval.
Approved: the verification check is complete. Other payment or account requirements may still apply.
Use the exact status on your account rather than assuming that time spent waiting has changed it. If the navigation differs, open the verification page while signed in.
Before a withdrawal
The Deposits, Withdrawals & Bonuses policy requires completed KYC for withdrawals. The AML policy describes automated and document-based checks; not every player is asked to upload the same documents.
Submit requested information through the secure verification flow. For a blocked camera, upload problem or unclear request, send support the status and error text, without attaching your identity documents to chat. Do not create another account to avoid a check.